Return Policy

At K-Beauty Bangladesh (“kbeautybangladesh.com”), we prioritize your satisfaction. If you’re not completely happy with your purchase, we offer a hassle-free return policy.

Eligible for Return:

• Damaged, defective, or incorrect items.

Return Window:

• You have 7 days from the date of receiving your order to notify us of your intent to return a product.

Return Process:

• To initiate a return, contact us by phone at +880 1763-933020 or by email at [email protected].
• We will arrange for a courier to pick up the return at your convenience.
• Once we receive the returned item, we will inspect it and process your refund or exchange.

Refund Processing:

• Refunds will be credited to your original payment method within 14 business days.

Restocking Fee:

• We do not charge a restocking fee for eligible returns.

Requirements for Returns:

• To be eligible for a return, the product must be in its original condition with all original packaging.
• The original invoice must be included with your return.

Exchanges:

• we accept exchanges! If you would like to exchange a product for a different size, color, or item, please follow the return process, and we’ll assist you in making the exchange.
• Exchanges can be made within 7 days of receiving your order, subject to product availability.

We strive to make your return and exchange experience as smooth as possible. If you have any questions or need further assistance, please don’t hesitate to contact us.